Privacy Commitment

We collect information you provide directly to us, such as when you fill out a form, request a demo, or communicate with us via our AI assistant. This may include your name, email address, phone number, and business details.

We use your information to provide, maintain, and improve our services, including answering your inquiries and setting up your AI receptionist.

Our middleware and custom AI logic run on a dedicated, single-tenant VPS hosted by Hetzner in Oregon, USA. Your data never shares infrastructure with other clients — isolation is enforced at the hardware level, not just the software level.

• No multi-tenant pooling. Your client data lives in its own isolated environment.
• Data residency: United States (Oregon region).
• We do not sell, rent, or share your call data with any third party for advertising or analytics purposes.

Revenue Ring AI is designed with HIPAA-ready architecture. While formal HIPAA certification requires a signed Business Associate Agreement (BAA) with your organization, our technical controls meet the foundational requirements:

• Zero-Retention Mode: Call audio is automatically purged immediately after the AI completes its task. No recordings are stored. PHI never persists on our servers.
• Access controls and audit logging are enforced at every layer of the middleware stack.
• We can provide a BAA for qualifying medical and legal clients upon request.

Note: Revenue Ring AI is not currently SOC 2 or HIPAA certified. We are built to those standards and pursuing formal certification. Contact us to discuss your specific compliance requirements.

Every call handled by Revenue Ring AI can be escalated to a live human at any moment. Our Human-in-the-Loop Override ensures:

• If a caller requests a real person, the AI immediately hands off with full call context.
• Your staff receives an instant notification with a summary of the call so far — nothing is repeated.
• Every escalation is logged and auditable for compliance review.

We strictly adhere to A2P 10DLC messaging compliance regulations to ensure the security, privacy, and deliverability of SMS communications:

• No Third-Party Sharing: Mobile information will NOT be shared, sold, or conveyed to third parties or affiliates for marketing or promotional purposes.
• Opt-In Consent: Text messaging originator opt-in data and consent information will NOT be shared with any third parties, under any circumstances.
• Opt-Out: You or your users can opt out of SMS communications at any time by replying "STOP".

We believe in radical transparency. If you have questions about how your data is handled, want to request deletion of your data, or want to discuss a BAA for your practice — contact us directly:

• Email: [email protected]
• Phone: (509) 581-4925
• We respond to all data requests within 2 business days.